Oreels sister sites

O’Reels Sister Sites Welcome Bonuses

We never like to start a review off on a sour note, but O’Reels has one of the worst welcome promotions on the ProgressPlay Limited network. Most of the O’Reels sister sites offer a little bonus cash to new players by way of matched deposits, but all it can rustle up is a few free spins. For a minimum deposit of £10 each time, it’s twenty-five spins on deposit one, fifteen spins on deposit two, and another fifteen on deposit three. All of the free spins are on Starburst, so there’s no game variety to be had. As a final insult, winnings have to be wagered x50, and the maximum conversion is £20. To sum up, the O’Reels welcome promotion is virtually worthless.

Other Promotions

O’Reels might have a dreadful welcome promotion, but it tries to make up for it with its rewards programme. Complete “missions” at O’Reels to earn rewards points. You can also accrue points via other means, including some of the other promotions on the site. Once a few points have been racked up, visit the rewards store to buy something with them. You might be interested in buying more free spins, for instance (although perhaps not, given the terms and conditions), or maybe a matched deposit. Other perks and promotions are available for the right price.

Top Games at O’Reels

The template that O’Reels uses might be strict, but it allows individual casinos to choose their own selections of top games and slots. It is, therefore, disappointing to see O’Reels go with the same selection that we’ve seen at several of the O’Reels sister sites. Starburst has to be mentioned as the outright top slots game at the site because all of the free spins that come with the welcome promotion are tied to it, but second place goes to Thunderstruck II. That might seem like an odd choice given that the Norse-themed slot is well over a decade old, but it reflects the fact that O’Reels is a Microgaming-led casino. That also explains why 9 Pots of Gold is listed alongside Thunderstruck II. The Irish-themed slot might come from Gameburger Studios, but Gameburger Studios is a partner studio of Microgaming.

Customer Support and Licensing

The customer support portal at O’Reels has three options for players. The first is to look through the FAQ in search of answers. If that fails, the next best option is to open the chat window and leave a message there, although there’s no guarantee about how long responses might take. It could be minutes, but it could also be hours. Option three is to email customersupport@instantgamesupport.com, but players may want to use that only as a last resort. All of the O’Reels sister sites share the same mailbox, so we can’t imagine responses come quickly. The UK Gambling Commission licence 39335, which is held by ProgressPlay Limited, covers all O’Reels. It’s not a trouble-free licence; ProgressPlay Limited accepted the results of a review carried out by the UKGC in May 2022, which concluded that the operator had failed to do enough to keep vulnerable customers safe and ensure money laundering wasn’t being carried out on its platform. Settling the matter cost ProgressPlay Limited £175K.

Withdrawal Speed and Support

There’s a one-day wait for all withdrawal requests to be actioned at O’Reels. From there, you’re at the mercy of your chosen withdrawal method. Skrill or Neteller e-wallets are faster than anything else, with a wait of one further business day after approval. Next up is ecoPayz, with a three-day wait. The only other approved methods are PayPal or UK-registered debit cards, both of which involve a wait of 3-7 business days. Every withdrawal is charged at a rate of one per cent up to a maximum of £3.

Final Thoughts on O’Reels

To an extent, we have reservations about all of the ProgressPlay Limited casinos because they charge for withdrawals, yet they issue those withdrawals too slowly. Even with that in mind, O’Reels is below the standards of the average ProgressPlay Limited casino because of the terms and conditions of its welcome promotion, which isn’t so much a warm welcome as a freezing cold one. You could pick any of the O’Reels sister sites at random and likely have a better time.