Dream Palace Casino sister sites

Dream Palace Casino Sister Sites Welcome Bonuses

Dream Palace Casino does an excellent job of grabbing the attention of potential players straight off the bat with a welcome promotion that claims to be worth £1000. It technically is – it’s just that a large spend is required to claim it, and the associated terms and conditions mean that it probably isn’t worth the bother. New players get fifty free spins on Book of Dead with their first deposit (minimum: £10), a 25% matched deposit up to £200 on their second deposit, a 50% match up to £200 on deposit three, and then 25% up to £600 on deposit four. If they’re still interested after that, they can claim a further fifty free spins on Starburst with deposit five. All bonuses are tied to a horribly uncompetitive wagering requirement of x50, and no more than x3 the bonus amount can be withdrawn.

Other Promotions

Dream Palace Casino invites players to “choose their own rewards,” which is an invitation you may have seen at several of the Dream Palace Casino sister sites. Players here have access to the ProgressPlay Limited rewards store, which offers prizes like free spins or further matched deposits (plus more) in return for loyalty points. To get loyalty points, players can complete the missions set for them by the casino. Normal gambling activity, such as playing regularly and making deposits, also accrues points. The more points you have, the higher your rank is – and the better the quality of bonus prizes up for grabs becomes. It’s a fairly comprehensive loyalty scheme.

Top Games at Dream Palace Casino

The “featured games” section at this site gets updated regularly, but the top slots game at the time of our visit was Age of Conquest by Neon Valley Studios. It’s a fantasy-themed (and some would say sexist) slots game with stacked symbols and adjustable free spins, but its popularity here is surprising as it’s no better than a dozen slots that look and play just like it. Reactoonz 2 by Play’n Go is also one of Dream Palace Casino’s most popular offerings and is equally well-known for its cuteness and its cluster pays payline structure. No two spins on that slot are the same. Amazing Link Riches by SpinPlay Games attempts to combine the Irish theme of Rainbow Riches with the “Amazing Link” streaky respins mechanic. It’s a remake of Amazing Zeus, but Amazing Zeus is a very good slots game, so we have no issue with that.

Customer Support and Licensing

Dream Palace Casino claims to have 24/7 live chat customer support, but that isn’t really true. You can send a message to the casino at any time of day, but there’s no guarantee that anyone will be available to speak to. You could email the casino’s support team at customersupport@instantgamesupport.com instead, which is the same email address that receives support requests from all of the Dream Palace Casino sister sites. Dream Palace Casino holds UK Gambling Commission licence 39335 via ProgressPlay Limited. The operator’s copybook with the regulator was blotted in May 2022 when it chose to settle a disciplinary matter for £175,718 in lieu of a formal financial penalty. After a review, the UKGC had deemed ProgressPlay Limited of failing to protect potentially vulnerable players and take adequate steps to prevent money laundering.

Withdrawal Speed and Support

There are two things you can rely on when you’re making withdrawals from Dream Palace Casino. The first is that your withdrawal will cost you one per cent of whatever you wish to withdraw or £3; whichever figure is higher. The second is that you’ll be waiting at least two working days. The casino requires one business day to process withdrawal requests, after which a further delay will apply while funds are transferred. Neteller e-wallets receive money faster than any other method, with a turnaround of two business days in total. That extends to four business days (inclusive of the one-day processing period) for ecoPayz. Bizarrely, the withdrawal time for PayPal is quoted as 3-7 business days. That’s the same as the projected wait time for Visa, Maestro or Mastercard Debit.

Final Thoughts on Dream Palace Casino

Dream Palace Casino isn’t the worst casino on this platform, but nor is it the best. We’re not huge fans of casinos that charge players for withdrawals and the welcome promotion is so costly and sticky that the way it’s presented on the homepage feels almost like false advertising. There’s no obligation to accept the terms of the promotion, though, and the games available here are great.