High profile betting firm Mr Green will pay £3 million to a prominent gambling harm organisation, after a ruling by the UK Gambling Commission (UKGC).
The company, which is owned by William Hill, was found to be in breach of their responsibilities in the areas of money laundering and preventing harm. The agreement reached with the UKGC includes a £3 million payment, which will be made in lieu of the company receiving a financial penalty. Mr Green will also have to pay the costs of the regulator, which amount to £10,349.77.
The UKGC concluded that Mr Green had failed to carry out their social responsibility obligations after a customer won a total of £50,000 and then gambled it all away. The customer then went on to make deposits worth thousands of pounds, and Mr Green accepted inadequate evidence of the customers Source Of Funds (SOF) eventually accepting deposits of £1 million.
Richard Watson, Executive Director at the Gambling Commission, said that it was important that gambling customers know that there are sufficient checks in place to ensure that the UK gambling sector was crime free, and that Mr Green had fallen short of its duties:
“Our investigation uncovered systemic failings in respect of both Mr Green’s social responsibility and AML controls which affected a significant number of customers across its online casinos.
In their response, Mr Green did not dispute that it lacked effective procedures for customers who may be showing problem gambling signs, between 2014 and 2018. They also admitted to failures in identifying and following up interactions that suggested a customer had problems.
In addition, the UKGC found that there was a systematic failure to carry out SOF and Enhanced Due Diligence checks on customers that had deposited significant sums of money, with 113 of the company’s 120 highest depositing accounts having to be closed as a result.
Mr Green is now the ninth operator to be hit with serious penalties since the UKGC increased efforts to enforce the rules, a push that has resulted in over £20 million in penalty payments since 2018.