Luna Casino sister sites

Luna Casino review

The Luna Casino welcome promotion is advertised as being “galactic,” but once you’ve read the terms and conditions, you’ll soon come crashing back down to Earth. New players who open an account with the casino and deposit £10 can claim one hundred free spins on a slots game specified by the casino, but if they win anything, they’ll have to wager it x60 before they’re able to make any withdrawals. That’s far more sticky than it ought to be, and the lack of associated matched deposit or bonus funds makes Luna Casino come off looking second best compared to a lot of the Luna Casino sister sites.

Other Promotions

The biggest of the additional promotions at Luna Casino is its “VIP Lounge,” which is the same loyalty reward structure that exists at many of the Luna Casino sister sites. Every player who plays regularly and makes regular deposits is eligible to progress up the VIP rankings from “Bronze” to “Platinum,” and those who spend even more might be invited to become “Diamond” or “Red Diamond” members. Cash rewards, deposit limits, withdrawal speeds and available bonuses increase at each level, but players who spend less than £1000 at the casino each month will struggle to get beyond the second level of the structure. The best rewards are out of reach for most people, so smaller perks like the Luna Casino “daily picks” might be of more interest.

Top Games at Luna Casino

One of the best things we can say about Luna Casino is that the top games at this site don’t look anything like the top games at most of the Luna Casino sister sites, which suggests to us that the players at this casino have fairly unique tastes. The top game when we visited the casino to write this review was Drive: Multiplier Mayhem, which is a cyberpunk-style slots game that may have been loosely inspired by the movie of the same name. It looks great, but it’s a little lacking in bonus features save for free spins. The other slots game doing big business at the casino at the moment is the official slot of the legendary heavy metal band Guns n’ Roses, which comes with a soundtrack of the band’s ear-splitting greatest hits from the 1980s and 1990s. Surprisingly, the top three is rounded out by the NetEnt slot An Evening With Holly Madison, which stars the TV personality best known for her relationship with the late Hugh Hefner. Spreading wilds are the best bonus features in the somewhat adult-themed slot.

Licensing and Customer Support

Luna Casino has the benefit of being covered by a UK Gambling Commission licence, which is held by its parent company, Skill On Net Limited, under reference 39326. The operator has no fines or other disciplinary actions attached to its licence as of the time of writing. The quality of customer support at Luna Casino is poor, with email the only way of getting in contact with the support team.

Withdrawal Speed and Support

Luna Casino doesn’t tell us as much about payments and withdrawals as it ought to. There’s a “payment methods” link on the homepage, but the page it takes you to contains nothing but a few payment provider logos. It looks like something ought to happen when you click the logos, but nothing does. If we take the page at face value, Luna Casino offers e-wallet support via PayPal, instant bank transfer support via Trustly, debit card support via Mastercard and Visa, and Apple Pay as an additional option. Withdrawal processing speed is unknown.

Final Thoughts on Luna Casino

Skill On Net Limited operates a lot of casinos, and not all of them can be great. Luna Casino isn’t great. Its welcome offer is tepid at best, and the upper tiers of its VIP reward progress are almost as difficult to access as its customer services are. Ultimately, a casino that can’t put a payment methods page together correctly probably isn’t worthy of your money. Most Luna Casino sister sites are of a higher quality than this.